1. Information We
Collect
We collect information you provide directly to us when utilizing our contact forms or
communicating via email or chat. This includes your name, email address, project briefs, and
custom messages. We also collect raw footage, brand assets, and content materials required to
execute your project.
2. How We Use Your
Information
We use the collected information solely to provide, maintain, and deliver our video editing and
motion graphics services. We also use it to communicate with you regarding project timelines,
pricing options, next steps, and to process payments securely.
3. Payments
We require full payment upfront before
commencing work on any project. This secures your spot in our workflow and allows us to dedicate
our full resources to your edit immediately.
4. Refund Policy
Your satisfaction is our priority. If you do not like the final delivered project and we are
unable to resolve the issues through our standard revision process, we will issue a full refund.
Refunds are processed back to the original payment method.
5. Data Protection and
Sharing
We do not sell, trade, or rent your personal information or raw footage to third parties. Your
project files and personal data are kept strictly confidential. Completed projects may be
featured in our portfolio (such as our Featured Edits on YouTube or Instagram) only with your
prior consent or once the content has been publicly published by you.
